The site follow these privacy principles in our conduct in the collection, use, release and security of customer information both online and offline:
- Providing you NOTICE of our information practices.
- Giving you CHOICES about how your data will be used.
- Providing you the opportunity to UPDATE or CORRECT your personal information.
- Using information SECURITY safeguards.
- Limiting the SHARING of your information.
- Committing to COMPLYING with applicable privacy requirements.
- Providing you with means to CONTACT US about privacy-related issues.
PRIVACY POLICY
The following Privacy Policy describes the information and privacy practices for the Site (the “Web site”). By visiting our Web site, you consent to the information practices described in this policy.
This Privacy Policy does not apply to other Web sites that may be accessible through the Site sites. Our sites contain links to other sites operated by third parties, including but not limited to third party sites that display the Site trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.
To assist you with reading through our Privacy Policy, we have provided answers to questions that you may find most important:
WHAT INFORMATION DOES the Site COLLECT AND HOW IS THE INFORMATION USED?
What information we collect. We collect personal information such as your contact information (name, e-mail address), billing/shipping information (shipping address), When submitting personal information on an online form, we will identify which fields are required in order to fulfill your request. Additionally, our Web server automatically collects click-stream information such as the address (or “URL”) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site.
When we collect information. While shopping or taking advantage of services available at the Site retail stores, businesses or visiting our Web sites, we may ask that you provide certain information about yourself. For example, we request personal information when you set up an account online, purchase products or services, schedule delivery or installation, join a frequent buyer program, participate in a sweepstakes, promotion or survey, contact the Site with a question or concern, apply for employment with the Site, or participate in other activities. In addition, when using our Web sites, our servers may collect click-stream information as described above. the Site may also use third party providers of customer information to improve the accuracy of our customer database, to increase our understanding of our customers or to identify potential customers.
How the information is used. We use the information you provide in order to 1) fulfill requests for products, services or information, 2) administer shopping or reward club accounts, 3) provide customer services, 4) administer sweepstakes or promotions, 5) offer new products and services, 6) measure and improve the effectiveness of our Web sites, our marketing endeavors or the Sites and offers, 7) tailor our online or in-store offerings to your preferences, 8) administer surveys, 9) send marketing communications or 10) other business purposes.
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DO the Site WEB SITES USE COOKIES, OTHER TECHNOLOGIES OR THIRD PARTIES TO INDIRECTLY COLLECT INFORMATION?
Cookies and other Technologies
A cookie is a small data file that a Web site may send to your browser and which may then be stored on your hard drive. Our Web sites use cookies to simulate a continuous connection —cookies let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself. No personally identifiable information is stored in these cookies.
Our Web server automatically collects the address of the Web site that you came from before visiting our site, which browser you used to view our site and any search terms you have entered on our site.
Our Web site may also use other technologies to track which pages on our Web sites our visitors view. This non-identifiable click-stream data helps us understand how visitors use our Web site.
Third Party Service Providers
Our Web sites may use third party service providers to serve ads, send e-mails and analyze Web site traffic on our behalf. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. They may also use information about your visits to this and other Web sites so that we can provide advertisements about goods and services of interest to you. For this purpose, we may also provide these third party service providers anonymous information about your site navigation and purchases.
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DOES the Site SHARE THE INFORMATION I’VE PROVIDED?
the Site may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as; fulfilling our customer’s orders, sending the Site marketing communications from the Site, delivering packages, scheduling and performing installation, servicing products, fulfilling subscription services, conducting research or surveys, sending regular mail and e-mail on behalf of the Site, or processing credit card payments. the Site does not sell or rent customer information to third parties.
From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.
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HOW CAN I UPDATE OR CHANGE MY INFORMATION?
the Site wants your information and preferences to be accurate and complete. We provide several different methods for you to update or change the information you give us.
To update or change your information:
1) If you’ve created an account on the Site, you can update your information after logging into your account.
2) Send a request at our online support center
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HOW DOES the Site SECURE MY PERSONAL INFORMATION?
When you are shopping online, we have security measures in place to protect against the loss, misuse, unauthorized access and alteration of the information under our control.
Safe Shopping Policy
Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. the Site Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. In-store Web stations operate over a private, secure network.
Choosing a Personal Password
When you create an online account on the Site Web site, you need to select a personal password that you will remember. It must be at least 6 characters. To maximize your level of protection, you should choose a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your passwords or any account information.
Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. the Site cannot ensure or warrant the security of any information you transmit to us by e-mail and you do so at your own risk.
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EXPORT RESTRICTIONS
After purchase of the Site service and/or products, you are responsible for the claim that your acquisition and use of the products/technology is in compliance with these U.S., Canadian, and European Export Administration Regulations.
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